Terms of Service for Nsubiza Ltd.
Last Updated: 24/03/2026
1. Introduction
These Terms of Service (“Terms”) govern your use of the website and services provided by Nsubiza Ltd. (“we,” “us,” “our,” or “the Company”), a private company limited by shares registered in the Republic of Rwanda under registration number 1325979, with its registered office at Commerce Avenue, Huye (Butare), Southern Province, Rwanda.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Company Information
3. Services
Nsubiza Ltd provides digital solutions including but not limited to: custom software development, SaaS platforms, conversational AI tools, mobile applications, and digital consulting services. Service descriptions on this website are for general information and do not constitute a binding offer.
4. User Obligations
By using our services, you agree to:
5. Intellectual Property
All content on this website, including text, graphics, logos, designs, software, and other materials, is the property of Nsubiza Ltd or its licensors and is protected under Rwandan intellectual property law (Law No. 31/2009 on the Protection of Intellectual Property), the Berne Convention, and applicable international treaties. You may not reproduce, distribute, or create derivative works without our prior written consent.
6. Data Protection and Privacy
We process personal data in accordance with our Privacy Policy, the Rwanda Data Protection and Privacy Law (Law No. 058/2021 of 13/10/2021), the EU General Data Protection Regulation (GDPR), and applicable international data protection standards.
7. Limitation of Liability
To the maximum extent permitted by law:
8. Indemnification
You agree to indemnify and hold harmless Nsubiza Ltd, its directors, officers, and employees from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Rwanda. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Rwanda, without prejudice to mandatory consumer protection provisions that may apply in your jurisdiction of residence.
For users in the European Union, nothing in these Terms shall affect your rights under mandatory EU consumer protection laws, including the right to bring proceedings in your local courts.
10. Dispute Resolution
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. If a dispute cannot be resolved within thirty (30) days, either party may pursue resolution through the courts as specified above or through arbitration under the rules of the Kigali International Arbitration Centre (KIAC).
11. Electronic Communications
By using our website or services, you consent to receiving electronic communications from us. These communications may include service announcements, administrative messages, and information about our products and services. You may opt out of marketing communications at any time.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after any modifications constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms, please contact us at:
Nsubiza Ltd. Email: admin@nsubiza.com Phone: +250 798 382 498 Address: Commerce Avenue, Huye (Butare), Southern Province, Rwanda P.O Box 262, Huye